Our website care packages have been put together for you to give you peace of mind and ensure that you have our support going forward meaning you can get on with building and running your business.
Your website is critical to your business.
It provides a platform from which you can gather leads, generate sales and build your online presence.
Moving forwards there are two options.
1. The DIY route
or
2. Peace of mind with a care plan
All Software Is Vulnerable
A sad fact of the world we live in today is that not everyone on the web has good intentions. In recent years many of the big companies have faced attacks from hackers. Many small businesses often feel the brunt of malware, and malicious attacks on their sites. Unfortunately websites can be an easy target/
The DIY route
If you are planning on looking after your own site you need to consider these key areas
Hosting
Even though your site is on the internet it still needs to live somewhere. Your site should exist on a server, a server is like a computer that is always connected to the internet so that when someone looks for your site it is available to access.
There are many options for webhosting, we have found those that offer cPanel hosting to be the most versatile. In recent years specific wordpress hosting has been introduced.
For basic web hosting the main company we recommend is Hostgator, they offer shared cPanel hosting (we recommend baby plan), or purpose built wordpress hosting for really reasonable pricing.
Emails
We usually manage email within our cPanel and connect using IMAP or pop3 to access emails with either a mail program on computer/ phone or use a webmail application like gmail
When you move your site you will need to consider any email addresses that you have set up will become inactive.
If you require access to your old email account we can provide you with a link to access your email for a period of 2 weeks after you move your site. Please request this URL
Security
It is vital that you implement some sort of security protocol for your site. We would recommend security plugin/s and a regular schedule of updating your site to make sure it is protected from hackers
If you are using premium plugins I would recommend maintaining the ongoing support options which often include a small fee as this will allow for plugins to be kept up to date.
Old or out of date plugins are often the most susceptible to attack and what can expose your site to vulnerabilities.
Backing up
We recommend you back up your site regularly to a 3rd party secure server like amazon s3 or dropbox. We would recommend at least a database back up weekly and full site back up monthly.
SSL
If you have been utilising an SSL on your site then you will need to purchase and ask your new host to install for you on your new server. Any pages that require an https:// prefix will not be secure unless a new SSL is implemented
Our Packages
You can have your mind put at rest with our specially designed care packages that will look after your website, so you can focus on developing your business.
Each one has been created to take the every day maintenance and hassle of running a website out of your hands and our Platinum and VIP Packages provides additional support to help you further reach your target market
(billed yearly)
(billed yearly)
(billed yearly)
Including 2 email addresses
Including up to 5 email address for your domain
Including up to 10 email address for your domain
Essential Maintenance only
5 small tasks per month
Unlimited monthly updates
Note: Additional work required will be billed at £40 +VAT per hour